We used to plan errands; now, we just tap our phones. Consumer patience is...

https://www.scribd.com/document/1051753410/Why-Milestone-Rewards-Actually-Work-And-Why-Most-Apps-Fail-Them-233966

We used to plan errands; now, we just tap our phones. Consumer patience is basically non-existent because we’ve realized we don't have to wait. If an app doesn't have saved payments ready for one-click ordering, people get frustrated and bail