Voice AI can slip up with wrong answers when it mishears or misinterprets...

https://www.cool-bookmarks.win/voice-ai-sometimes-gives-wrong-answers-because-it-mishears-or-misunderstands

Voice AI can slip up with wrong answers when it mishears or misinterprets details like order IDs. One practical fix is using readback: the system repeats the order ID for confirmation before finalizing