How to Turn POS Friction Into Better Budtender SOP Updates

https://waylonbbnf643.swiftnestly.com/posts/how-to-teach-budtenders-to-verify-online-menu-information

Recurring POS friction is evidence that an SOP may be unclear, outdated, or mismatched to the way the store actually operates. The goal is to make the customer experience easier without sacrificing accuracy, privacy, responsible service, or compliance