AI voice agents are improving phone support by reducing end-to-end latency,...

https://zandersexcellentblog.quillnesty.com/posts/what-should-an-ai-voice-agent-do-when-it-is-unsure

AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and responsive. Features like barge-in let customers interrupt the agent smoothly, speeding up issue resolution