After years in CX, I've seen AI shift from fancy chatbot buzz to real tools. By...

https://inkmeridianx.com/s/xSPjDOQ3O0p1ZhDqmHLz-

After years in CX, I've seen AI shift from fancy chatbot buzz to real tools. By 2026, some automation platforms can assist agents with 70% of tasks within a week, freeing reps to focus on complex issues