After testing AI customer service platforms for years, I’ve seen tools improve...

https://www.yankee-bookmarkings.win/after-testing-ai-customer-service-platforms-for-years-i-ve-seen-some-real

After testing AI customer service platforms for years, I’ve seen tools improve from just assisting agents to actually resolving issues. In 2026, some platforms hit 70% automation within a week, cutting costs from $3–6 per ticket to under $1